In 2021, we started with a vision to make Japanese live entertainment more accessible and discoverable for international audiences. Japanese events have huge potential and are actually, super awesome!  

We want to help you experience something new and exciting - live entertainment events are definitely one of the best experiences you can have in Japan but it is hard to buy or even find tickets. That’s where we come in, we have compiled a list of available events in Tokyo along with some tips on how to buy tickets. We are here to help you discover Japanese events! 

We will provide you with full support from finding your Japanese event to purchasing your tickets. 

You may be asking: Are those tickets really valid? What if the event is cancelled? Is there anyone to help when a random question comes up? We cover all of that. We will always have your back throughout the whole process!

Our service fee: 

2000 JPY (13 USD approx.) per ticket. 

 * 8% for tickets more than 30000 JPY/ticket

 Sure! Send us a request from here!

Yes, we will book tickets for you ON the general on-sale date. You can request from here. In case we cannot secure your tickets, we will provide a full refund, including our fees. 

Don't worry, you can inform us after we contact you by replying to our message. However, please notify us BEFORE we secure your tickets.

No, unfortunately event organisers in Japan do not allow any changes or cancellation once tickets are secured. So, it is not possible. Tokyo Event Ticket will allow change/ cancellation before you proceed to pay for your tickets, but not after the payment is complete. 

Please read our policy for cancellation and postponement below.

Postponement:

Cancellation:

→ Learn more 

We can resell your tickets. We cannot 100% guarantee if the tickets will be sold, but it’s better than letting them go to waste. If successfully sold, we will send money to you after deducting 1500 JPY resale service fee per ticket (consumption tax inclusive) and actual costs of secondary platform fee and shipping fee etc.

As Japanese law requires, resale prices will be below face value. Please let us know if you need any assistance!

Yes, but only up to 4 seats per booking. Most events in Japan allow only 4 consecutive seats. But you can always ask us - we will try our best!

This could happen because of some time gap between quotations and actual bookings. In this case, we will refund the full amount to you without any deductions. 

We have 3 shipping options:

   1. Local shipping to your accommodation

   2. Local post office pick up

   3. International Shipping

For local shipping, we can keep your tickets until you travel to Japan. Also, we may suggest other options(e-ticket etc.) only if it's possible and easier for you.

Yes, we are partnering with a globally renowned payment gateway for safe & secure transactions.

We charge our service fee, that is to provide a full-support service for you.

Our service includes: finding tickets, sharing important information, reserving tickets by your name, keeping them safely with us, shipping on your preferred date, getting any event information you may ask, handling refunds when events are cancelled, reselling when your plan changes, and more.

We will also charge a shipping fee, transaction fee and a ticket acquisition cost but those are going to the other companies…

For ticket purchase inquiry, we recommend you contact us through the ticket booking page for an easy and fast reply. For general inquiry, you can contact us from here.